Refund Policy

Refund Policy

Digital Goods: All digital plans, services, e-books, and recordings, being non-tangible, irrevocable goods are instantly delivered to the preferred email address that a client enters at checkout. If you are unhappy with the product due to malfunction or any reason please contact customer care claimyourorder@gmail.com to resolve this matter or to be issued a refunded.

As a customer you are responsible for understanding this upon purchasing any item at our Site and ensuring you've purchased the product you intended to. Additionally, access of media notwithstanding, no product or service shall be re-issued or refunded more than seven business days from the initial purchase date. 

This Privacy Policy governs the manner in which The B Palace LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the  website ("Site"). This privacy policy applies to the Site and all products and services offered by The B Palace LLC.

 

Website Refund Policy:

All Sales are final. Refunds are handle case by case.

Once Information has been collected from our staff and sent over to our design team, you have 24 Hours for a Refund Request ONLY if the project has not been started.

 

Marketing Refund Policy:

All Sales are final. Refunds are handle case by case.

 

50% refund after you have completed full on-boarding and your ad account manager was assigned, ads were NOT placed

 

NO REFUNDS once your ads are placed, or active and running

 

NO REFUNDS after your 30 day of service has been completed

 

Your 30 day of service will begin immediately after on-boarding  is completed

 

NO REFUNDS if your Facebook ad account gets disabled. We will help you get a new account but that is not guaranteed.

 

Disclaimer: We do not guarantee any results, every client is different. We are not responsible for your ad creatives, websites or ad copy